We reserve the right to refuse service to anyone.

a). Shipping policy:

(1) Customers have a choice of shipping.

USPS (United States Postal Service) (Tracking included)

Any order from $0 to $44.99 will be charged a flat fee of $1.99 with USPS.

Any order from $45.00 or more will receive FREE shipping with USPS.

PLEASE BE ADVISED we cannot guarantee a time frame for delivery with USPS but packages can and may take from one day to a week and a half depending on your location.

UPS (United Parcel Service) (Tracking included) NO PO BOXes

Ground:
    - Any order from $0 to $64.99 will be charged a flat fee of $4.99 with UPS.

    - Any order from $65.00 to $74.99 will be charged a flate fee of 2.99 with UPS.

    - Any order from $75.00 and over will receive FREE shipping with UPS.

2nd Day Air and Next Day Air rate tables below.

We will not refund shipping charges if the customer's package is returned back to us due to address problems. All address' are are copied and pasted directly from the checkout process, so it is the customers responsibility to correctly input their address in the checkout process. We do not manually input the address.

(2) Orders submitted before 11am PST will be processed and shipped that same day. Orders placed after 11am PST will be processed and shipped the next day. All orders are shipped on business days (Monday thru Friday). Orders are given an estimated time of 5-7 business days unless the shipping company itself has internal problems/delays, also including holiday delays.

(3) Allure Image Enhancement, Inc. will contact the customer(s) if their order(s) will be delayed more than the 5-7 days estimated for shipping.

(4) All orders are sent thru UPS (United Parcel Service).

(5) Damaged Goods
Allure Image Enhancement, Inc. is not responsible for goods damaged during shipping. All problems with damaged goods while the product is in transit to the customer is the customers responsibility to contact the shipping agency. Allure Image Enhancement, Inc. inspects all goods for damages, defects, expiration dates, etc. before shipping to the customer to provide quality products.

(6) Next Day Air & 2nd Day Air must be placed before 10:30am PST on business days to be shipped out the same day. If Next Day Air or 2nd Day Air shipping is selected after 10:30am PST, it will be shipped out the next business days. No shipping on weekends. Shipping only on business days.

2nd Day Air**:

0 to 1.99 lbs		10.00
2.00 to 2.99 lbs		13.00
3.00 to 3.99 lbs		16.00
4.00 to 4.99 lbs		19.00
5.00 to 5.99 lbs		21.00
6.00 to 6.99 lbs		24.00
7.00 to 7.99 lbs		27.00
8.00 to 8.99 lbs		30.00
9.00 to 9.99 lbs		33.00
10.00 to 10.99 lbs		36.00
11.00 to 11.99 lbs		39.00
12.00 to 12.99 lbs		41.00
13.00 up lbs		44.00

Next Day Air**

**Rates are based on pounds (lbs.)

7) All products are defaulted at 1lb each item. For Next Day Air and 2nd Day Air, we will adjust the price according to the real weight of the products (including shipping materials). We have a package scale that weighs each package (even on ground shipping) before we ship.

8)All shipping will have to be a minimum of 1lb per shipment. Nothing below. We will round up the weight to the nearest pound.

For Example:
When you place and order for Next Day Air or 2nd Day Air, our system will read each item as 1lb. You will then be PROCESSED for that amount. When we process your order the next day, we will adjust the price according to the weight of the package before we charge your credit/debit card.

(6) INTERNATIONAL Orders
We are able to ship internationally with UPS. Customers outside of the U.S.A. will be charged the real-time rates that UPS calculates to ship internationally. There is no minimum purchase required for international orders. We inspect all orders to before shipping internationally and orders will be well packaged to insure that the customers order will arrive safely. Shipping prices depend on package weight and dimensions that UPS calculates. Allure Image Enhancement, Inc. is not liable for any goods damaged during the shipping transit process. It is the customer's responsibility to dispute the claim with UPS.

b). Return policy:

(1) Return-Items
Items that have not been opened or used at all may be returned back to us. A %15 restocking fee will be applied to your return. All shipping charges of the return-item is the customers responsibility. Allure Image Enhancement, Inc. will not reimburse the shipping charges of return-item for any reason.

(2) Upon receipt of the returned item, the customers credit card will be refunded back the amount minus 15% in 2-4 days in which Allure Image Enhancement, Inc. issues the credit. The credited amount may take more than the days quoted depending on the customers banks procedures for processing credits. This also applies to the cancellations of any orders.

(3) An In-store credit will be given if the customer wishes to order another product from AllureMD.com and will not be charged the %15 restocking fee. A coupon code will be issued by the network administrator to the customer via E-mail. Coupons will include the full amount the customer is entitled to, including the tax amount. The customer is still responsible for all shipping charges back to Allure Image Enhancement, Inc. of the return item if they choose the in-store credit.

(4) Cancellation of Order(s)
A cancellation of any orders before or after processing & shipment will be charged a %15 cancellation fee. No exceptions. This fee also incurs even if the amount has not yet been charged to the customers credit card at the time the customer contacts Allure Image Enhancement, Inc. The customer is responsible for the shipping charges back to Allure Image Enhancement, Inc. for the cancelled item. Allure Image Enhancement, Inc. will refund the cancelled order minus the %15 cancellation fee to the customer once the product(s) has been returned into our office and is still in new condition.

4) Allergic Reactions / Skin Problems
Please contact us if you have any allergic reaction(s) to any of the products purchased from us and we will assess the situation case by case. We sell our products as is and products should not be purchased or used without consultation from your dermatologist. We assume no responsibility in any and all cases that produce negative affects on our customers. We are merely a vendor and have no detailed information on why you may have negative affects with the products we sell. There are no guarantees for a full refund.

c). Backorders:

(1) Backorders do occur and we will notify the customer of the backorder. The website will let the customers know how long the backorder will be.

d). Free Items, Coupons, & Gift Certificate codes:

(1) Coupons and gift certificates and their values are issued by the network administrator. Depending on the coupon/gift certificate promotions, the customer may only use these codes once unless otherwise stated. Allure Image Enhancement, Inc. documents all codes that are issued and records all customers redeeming a coupon/gift certificate.

(2) If a customer inputs a code that is only for one use two separate times, we have the right to deny the purchase depending on the discrepancy of the network administrator. If the order is denied, we will send an E-mail explaining the reason why the order was denied.

(3) Allure Image Enhancement, Inc. also documents all free items/promotions/giveaways. Rules and conditions for these items/promotions/giveaways  will be posted on their designated pages.

(4) Free items/giveaways are based on a limited supply and will be given out while supplies last. Free items/giveaways are subject to change without notice.

(5) We reserve the right to cancel any promotions and coupon codes anytime without any notice.

e). Order Placement Procedure:

(1) Orders will be processed to the customers credit card as soon as the information has been sent and reviewed by our staff via our online credit card validation system.

(2) We are part of Yahoo! Merchants. Yahoo!'s checkout process has up to date security features when orders are being processed. You can click here to view Yahoo!'s privacy policy.


f). Questions:

(1) If you still have any questions regarding any of our policies, please contact our Network Administrator by E-mail at chris@alluremd.com or you can reach us by phone at (888) 353-8586.

AllureMD.com and Allure Image Enhancement, Inc. reserves the right to refuse service to anyone.